Twitter Lists and Businesses
November 23rd, 2009 . by Social Gal
In the last few weeks Twitter has come out with their latest feature, Lists. The basic function of Lists is to allow users to group people into separate categories based on interests and location, or pretty much anything they can think of. The Lists can be comprised of anyone who is a Twitter user without a protected account. Once a List is created, other people can follow it.
I am still attempting to use Lists and have been monitoring other people’s use of them. One benefit I can see from the new function is that it makes it easier to follow those people you are most interested in. Once a user is following over 500 people, updates from those that are most important to you are easily lost in the stream. By creating a list, those updates and connections can be much easier to keep track of.
Tweetdeck has actually been using their own version of Lists for a while. Users could create their own categories, but can only include people they followed. Twitter takes that prerequisite out of the equation.
How can businesses us Twitter Lists?
Businesses can use Lists in order to organize their contacts and optimize the time they spend on Twitter. One of the arguments against using Twitter for business purposes is that it takes too much time. Lists allow you to organize that time so you can keep updated on the contacts that will deliver the most value.
For example, at CGI we would utilize the Lists by people’s interest in our services, Flash, PowerPoint, video, web. We could then answer people’s questions in those area’s more efficiently and hence decrease the amount of time we are looking around our account to answer specific questions.
Have you used Lists? Do you feel it is one way Twitter is setting themselves up in order to eventually earn revenue?
cgi, lists, micro blogging, optimization, social media, twitter